Nine KPIs for a more complete AP view

Useful AP reporting considers payment timing, process cost, cycle time, first-pass matching, exception volume, electronic payment adoption, discount capture, on-time payment performance, and team capacity together rather than in isolation.

Use definitions and baselines that fit your operation

Track each KPI with a clear formula, consistent source data, and an internal baseline. Industry benchmarks can provide context, but targets should reflect supplier terms, invoice mix, business model, and the organization’s control environment.

Reviewing trends across these measures helps teams identify bottlenecks, prioritize exception root causes, balance speed with accuracy, and make more informed AP decisions.